Order Fulfillment Associate

The Order Fulfillment Associate’s primary function is to support E commerce distribution by performing the job duty of fulfillment operations. This involves fulfilling customer orders accurately and efficiently. All Order Fulfillment Associates are responsible for general work cell upkeep / housekeeping duties to ensure a safe, clean, and orderly work environment. The Order Fulfillment Associate works on an item based transactional basis in adherence with company quotas. The Order Fulfillment Associate is a full time position that works 5 days a week, 40+ hours, and the hours of work are Monday through Sunday 7:00 AM to 4:30 PM +/- that typically requires working weekends during the Thanksgiving Holiday Season. Bulk Apothecary works out of a 140,000 square foot distribution center and is located in Aurora, OH.

Duties and Responsibilities

  • Arrive to work on time daily and prepared to work
  • Fulfill customer orders accurately and efficiently
  • Functions may include, but are not limited to:
    • Picking
    • Verifying Order Contents for Accuracy
    • Making boxes\
    • Stacking
    • Communicating inter-departmentally
  • Quota Expectations:
    • Quotas are tier based levels and are determined by area of work within Order Fulfillment
    • Required to obtain posted minimum quota tier based on area of work within Order Fulfillment
  • Quality Expectations:
    • Below Minimum: Period Accuracy = 97.5 %
    • Minimum: Period Accuracy = 98.75%
    • Expected: Period Accuracy = 99.3%
    • High Performer: Period Accuracy over 99.4%
  • Knowledge of all products carried by Bulk Apothecary
  • Communicate warehouse issues to Supervisor / Manager ie: Misplaced products, products missing bin locations, unlabeled product, inventory discrepancies etc.
  • Utilizing computers, tablets, scanners, printers to fulfill customer orders
  • Assist in other areas when deemed necessary by Order Fulfillment Leadership
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice."

Knowledge, Skills and Abilities Required

  • Ability to communicate effectively
  • Basic mathematical skills, basic reading skills

Working Conditions and Physical Effort

  • Moderate physical activity; Requires handling of average-weight objects up to 60 pounds (Unless assigned to USPS) or standing, sitting and/or walking for more than eight hours per day
  • Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors/fragrances, and/or loud noises
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
  • Ability to tolerate conditions associated with no air conditioning

*This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job; Duties, responsibilities and activities may change at any time with or without notice

Starts at $11.50 per hour.